UAE · July 2026
FxPro. UAE
FxPro UAE - Login Help (Direct vs Platforms)
75%+ of retail investor accounts lose money trading CFDs.
FxPro Direct
Use Direct for funding and documents. Email + password (sometimes OTP). If Wallet works but charts do not, you need platform credentials from the account area.
App sessions
Mobile/Edge can cache an old account. Sign out fully, then re-login. See mobile app.
FxPro login map for UAE
Most “login failed” tickets mix two doors: FxPro Direct (email + password, Wallet, KYC, deposits) and the platform login (MT4/MT5 account number + server, or cTrader ID). Reset the door you are actually stuck on.
Direct portal
Use Direct for funding, documents, and creating trading accounts. Forgot-password on the Direct form resets the portal only. OTP/email codes can land in spam - check before opening a support chat.
MT4 / MT5 / cTrader
Platform credentials come from the account card inside Direct. Wrong server looks like an invalid password even when the password is correct. Hub: platforms. Practice UI on a demo before live size.
App sessions
The official FxPro app can cache an old session. Sign out fully, clear the stuck account, then re-login. Do not install APKs from Telegram channels.
Still blocked?
- Confirm you are not pasting MT4 password into Direct (or the reverse).
- Try a private browser window / another network if Edge web fails.
- No account yet? Start at open account.
GST hours and session tips
UAE desks often trade the London overlap in the evening GST. If login fails only on mobile data, retry on Wi-Fi before resetting passwords. Keep Direct and platform credentials in a password manager with separate labels.
FAQ
Forgot password?
Use Forgot password on Direct for the portal; platform passwords reset from the account area.
MT4 works but Direct does not?
Different credentials. Reset Direct separately.